The team topped 3 categories at the Insurance Age, UK Broker Awards. We were delighted to collect the awards for Customer Service, Best Employer and the top award for Insurance Broker of the Year.
September 19, 2017
Insurance Broker of the Year
The UK Broker Awards is the leading platform for national recognition within the insurance broker market. They represent some 5000 brokers across the nation and we are delighted to receive the top award.
“These accolades are a reward for the effort and excellence of the team of people we are privileged to work with at Square Mile Broking. I am delighted that their desire to deliver exceptional levels of service has been recognised by the industry.” David Garrad, Director
Customer Service Award
The judges were looking for excellent delivery and a continually improving level of customer service evidenced by:
- Consistent levels of service and customer satisfaction. How a business has responded innovatively to the changing demands of the market backed by clear standards and validated monitoring of performance
- Proof of this impact on overall business including retention levels.
Best Employer Award
This was a joint initiative between Insurance Age and the Best Companies Group who conducted surveys designed to gather information from both the employer and employees.
About the awards
Now in their 24th year, The UK Broker Awards ceremony was held on Friday 15th September 2017 at The Brewery on Chiswell Street, and was attended by brokers, insurers and broker partners.